Need more information about our cargo bikes? We are here for you!

If you ever need more information about our different cargo bikes

Our team is here to help you and answer all of your questions

AddBike… Who are they? What do they do? It’s quite simple, it’s…

  • 250 professionals available for you to test our products!
  • All our parts are in stock in our premises: no long delays!
  • Standard parts: easy to replace!
  • We stand for quality: the best for you!
  • An experienced team ready to help you: a question?

In addition to quality customer service, we have a wide range of technical support and advice to help you in the process of turning your classic bike into a cargo bike. Take advantage of our team’s expertise and experience and make the right choices. All our documentation is suitable for both beginners and experienced cyclists.

You have a question about one of our products? Need any help?

You will find :

  • Downloadable documentation: AddBike has an array of instructions to help you install and use our bikes, AddBike model compatibility sheets and product sheets.
  • Videos: These videos help you build your cargo bike. They are available on YouTube, so feel free to subscribe to our channel to see the latest videos.
  • A FAQ section: How is the braking on the AddBike+ managed (with/without module)? What is the maximum weight that can be carried? Where can I buy the AddBike? At what age can a child be transported in the Carry’Box Kid? All the answers to your questions about our products are here!

Thinking about buying one of our products? Go and try it out!

What better way to get used to our cargo accessories than to test them out? You can do this today in our retail outlets. Find the nearest one to you, here.

You’ve bought an AddBike product and have an important question?

Do you have a technical question? Need an adjustment? Or have you noticed a malfunction on your product?
You can email or phone our team! We are available to answer any question, fix your technical problems and find solutions.

Also check out our social media: Facebook, Twitter, Instagram. We regularly post information about our products, which makes our socials an important source of information. You will find the links to subscribe at the bottom of this page.

Our sales team is available to help you or answer any order related questions. The quality and responsiveness of our customer service is very important to us.