AddBike personal data privacy policy, everything you should know

In order to better process your order, we need some information


  • first name;
  • last name;
  • mailing address (billing and delivery);
  • e-mail address;
  • phone number.

The above information is collected through forms on our website:

  • form for creating your account;
  • order form;
  • contact form;
  • newsletter form;
  • pop-up form.

You must explicitly give us your consent to collect this information by ticking the box provided at the bottom of each form or order confirmation.

We use the collected data for the following purposes:

  • managing orders;
  • statistics and insights;
  • contacts;
  • information about our products, our company, promotional offers.

We process all your information with the utmost confidentiality. we are committed to not communicate your data to any party outside of the processing, management and payment of orders.

If you wish to unsubscribe and no longer receive our emails, simply click on the unsubscribe link at the bottom of each newsletter sent.

The collection and use of your personal data has been declared by the Commission Nationale Informatique et Libertés under the following
number 2056899.

Payment by credit card is provided by the Mercanet service, a platform supported by the BNP PARIBAS group. This is based on the 3D-Secure
security standard (the transaction is verified via information known only to the card-holder) and complies with the following conditions:

the credit card number is entered on a secure page hosted by the bank, with no link to the AddBike website;
the information are encrypted by TLS technology;
the card number is never printed entirely on the payment receipts.

In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and liberties, you have a right of opposition and withdrawal of your personal data files managed by AddBike, as well as a right to access and rectify your data. You can exercise these rights by writing to us at or at our postal address: AddBike – 40 rue Decomberousse – 69100 Villeurbanne – FRANCE


Do you have a question or need advice? Feel free to contact us!